To thank everyone for their support, and to offer future incentives, we have launched a reward points program.
Our reward points program is as simple as it sounds. While shopping at Sudz Factory you will earn shopping points for the money you spend.
Once earned, you'll be able to use those points to pay for future purchases at Sudz Factory.
The reward points program began on Wednesday 02 April, 2008 . All purchases made after that date will earn points.
When an order is placed, the total amount* of the order will be used to calculate the amount of points earned.
These points are added to your Shopping Points account as pending points.
All pending points are listed in your Shopping Points account and will stay there until approved/confirmed by Sudz Factory.
Once any pending points have been approved, they will be released and your account will be credited with the value of those points. They will then be ready for you to spend.
You must login to your account in order to view the status of your points.
During the checkout process you'll be able to pay for your order with your points balance.
* in most cases shipping fees and taxes excluded. See refered FAQ for more details.
If you have a balance in your shopping points account, you can use those points to pay for purchases made at Sudz Factory.
During the checkout processes, on the same page that you select a payment method, there will be a box to enter the amount of points you wish to redeem. Enter the amount of points you would like to spend or tick the box to use all available points.
Please note, you will still have to select another payment method if there
is not enough in your shopping points account to cover the cost of your purchase.
Continue the checkout procedure and at the confirmation page you'll notice that the value of the points redeemed will have been credited towards your order. Once you confirm your order, your shopping points account will be updated and the points used deducted from your balance.
Note that any purchase made by redeeming points will only be rewarded with additional points for the amount spent other then points.
Currently, no minimum balance is required to redeem your points. Please note, you'll still have to select another payment method if there isn't enough in your shopping points account to cover the cost of your purchase.
We strongly advise you to check this page often as we may make changes to this policy.
Yes. Please note, any purchase made by redeeming points will only be rewarded with additional points for the amount spent, points you used to purchase are not factored in. For example, on a $20 product, if you redeemed $15 worth of points, you would only earn points on the $5 that would need to be paid.
We strongly advise you to check this page often as we may make changes to this policy.
"Word-of-mouth" advertising is the most powerful form of advertising there is. Referral Points is based on the idea that we should both benefit from your referrals.
When a referred friend places an order, during the checkout process on the same page that you select a payment method, there will be a box to enter a referral code.
Your Referral code is your registered email address with us.
When we receive your referred friends completed and approved order, we will reward your points account with 100 points .
The more first time orders we receive from your referrals, the more reward points you will receive.
Let others hear your opinions on a product. Sharing your product reviews will help us to continually improve our product offerings, and help other customers make buying choices.
As a thank you, for every quality review written, we will reward your points account with $5.00 worth of points .
Your Review must meet all of the following conditions:
Your Review must be original.
Reviews must be focused and concise on the product under review.
Reviews should not duplicate content already published.
Be truthful and objective.
Reviews should not include posts that have spam, commercial or advertising content or links.
Reviews should not abuse, harass, or threaten another's personal safety .
Sudz Factory reserves the right to refuse or remove any review that does not comply with above conditions.
Sudz Factory staff reserves the right to correct misspelled words and grammatical errors.
Sudz Factory is not responsible or liable in any way for ratings and reviews posted by its customers.
Shopping Points are only available to registered Sudz Factory members.
Shopping Points can only be collected and used with online purchases and are only validated at Sudz Factory.
Points are non-refundable and can't be transferred between members.
Shopping Points are non-transferable or exchangeable for cash under any circumstances.
Shopping Points will not be refunded for any cancelled order.
When buying with Points, you will still have to select another payment method if there is not enough in your Shopping Points Account to cover the cost of your purchase.
When calculating the amount of points earned, shipping fees and taxes are excluded.
Please note, we reserve the right to make changes to this policy at any time without prior notice or liability.
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